Reliable & accurate support services.

NetBuilders, Inc. mission is to provides reliable and accurate support services. Our extensive technical knowledge and experience and teamwork offers a unique process that dictates a high level of customer service and confidence. As a customer you can rest assured that your most importatnt technical questions, work and data are carefully considered. Our team has experience and knowledge to help you with fixes, installation, projects and consulting.

Services

Computer Specialists

• Specializing in Installation, Configuration, and Repair of PC’s, Printers and Computer Networks.

Dell Premier Access Service Provider

• Dell - Authorized Service Provider - Certified in Dell Servers, Desktops, Laptops, Workstations and Printers - Software rebuild - Special Projects - Installation and Configuration (Home or Office) - Tier II service provider  for large Corporation - Dell Parts - Data transfer and/or recovery - Application installation and configuration.

• Provide customer training on Dell systems (diagnostics, networking, etc.)

• Special Projects – System upgrades, Computer lab installation, Mobile lab storage and setup.

Apple/Macintosh Authorized Service Provider

• Apple - Authorized Service Provider - Certified in Apple/Macintosh Servers, Desktops , Laptops and Printers - Mac OS rebuilds - Installation and Configuration (Home or Office) - Data transfer and/or recovery - Application support - Apple parts.
• Apple/Mac Operating System installation and configuration.
• Phone Support and Training.

Helpdesk – End User Support

• Call logging, dispatch and escalation.
• Phone Support
• Hardware, Software and Application Support.
• Network Administration
• IT (technical and administrative) Support Staffing.
• Computer Equipment relocation.

Microsoft Professional

• Installation and Configuration of Microsoft Operating Systems (Windows Server 2003, Window 98, Windows 2000, XP, Vista).
• Installation and Configuration of Microsoft Applications (MS Office, MS Publisher, etc.).
• Installation and Configuration of Microsoft Networking (tcpip, appletalk, DHCP, DNS, etc).
• Microsoft Small Business Server.
• NT Server Domain Controller.
• Microsoft Exchange
• Antivirus – Spyware – Pop-up
• Email configuration (Outlook, Outlook Express, Internet email).

Computer Networks

• Network installation - CAT5e - CAT6 - Fiber - Wireless - Adds, moves or changes - Testing and Certification of existing or new data installation - Network troubleshooting.
• Wireless configuration - Home or Office - Warehouse RF setup.
• Voice cablingTermination – Test – Extend to D-Mark – 25/50 pair cable.
• Phone System Sales – Installation and Configuration - Voice mail – Auto Attendant.
• Audio/Video Cabling – Speaker – Soundboard installation – Video camera/projector installation.
• Wireless configuration - Home or Office - Warehouse RF setup.
• Remote Communication setup.
• Network Equipment - Hubs, switches, routers, etc.
• Router Support – installation and configuration.
• VOIP  - Voice over Internet Protocol.

Printer Service

• Installation, Configuration and Repair - Network setup - Clean and test  - Firmware upgrades - Device drivers.
• HP LaserJet specialists – Supplies, Parts and Service
• HP DesignJet Plotter Service – Supplies, Parts and service.
• Maintenance Programs  - Scheduled preventive maintenance programs tailored to fit your needs. Quarterly cleaning to reduce downtime.
• Printer Parts - Maintenance kits, Fusers, Rollers, etc.
• Printer Supplies - Toner Cartridges, Drums, Transfer kits.

Web Site Development and Integration

• E-Commerce
• Development Tools

Consulting Services

• Evaluation of Computer needs.
• System Network design and implementation.